Q1: Do I need a library card to check out library materials?
A1: Yes. Your Touro University Nevada ID badge serves as your library card when it is barcoded. Your ID badge should have a barcode, including a 14-digit number, on the back. This is your library barcode. If your badge does not have a barcode, stop by the library to get one. You must have both your TUN ID badge and a library barcode to check out library materials.
Q2: Can I access the library’s electronic resources from home?
A2: Yes. To use the library’s electronic resources off-campus, you must register for remote access using the library’s online registration form. Registration requires your library barcode number, which is the 14-digit number on the back of your TUN ID badge. (If you are a distance student, your 14-digit library barcode is on the Library User Agreement that was mailed or emailed to you.) On the registration page, enter this number (without any spaces) in the box labeled Touro ID. You will then be able to create a username and password that will allow you to login to library resources anywhere with an internet connection.
If you have problems with registration, please contact the library at (702) 777-1740 or email@example.com. If you have forgotten your login and password, use the “Forgot your password” link to retrieve this information.
Q3: How do I find full text journals online at the Jay Sexter Library?
A3: Use the Journals page. You can search by journal title, words in the journal title, or ISSN to see the library’s entire collection of electronic journals. Search results show the databases that include a specific journal title’s content and a date range of available coverage. Click on the database name to access the journal.
You can also search by PubMed ID (PMID) for a specific article. If we have access to the article, you will be directed to a library database where you can access the full text. If we do not have access to the article, you will see a “Sorry, this item is not available online” message. If this happens, you may place an interlibrary loan for the article by using our online request form.
Q4: What is PubMed @ TUN?
A4: PubMed is one of the premier indexing and abstracting databases of biomedical literature. It is produced by the National Library of Medicine and the National Center for Biotechnology Information (NCBI) and is freely available to all. PubMed @ TUN utilizes LinkOut, a cooperative service between NCBI and many database providers, allowing you to search the PubMed database and then link to full-text articles in the library’s subscribed databases. It also allows our users to see if the Jay Sexter Library has the article in print format. Even though PubMed is a free database, use of PubMed @ TUN will require logging in with your library username and password.
Q5: How do I access full text articles in PubMed @ TUN?
A5: After doing a search in PubMed @ TUN, you will see four filters on the right side of the page under “Filter your results.” Your choices will be: All, Free Full Text, Review, and Touro University Nevada. Click on the Touro University Nevada filter and change your display setting to “Abstract” (use the Display Settings menu at the upper left corner of the page) if your search results include more than one article. Each article available through the Jay Sexter Library’s subscription databases will have a blue “Full Text Touro NV” icon either on the right side of the screen or below the abstract. Click on this icon to access the article. Articles available in print will have a blue “In Print Touro NV” button. Some articles are available in full text for free through open access. To view free full text articles, click on the “Free Full Text” filter, change the display setting to “Abstract” (if necessary), and then click on a free full text icon.
Q6: Are all of Touro University Nevada’s full text journals “linked out” in PubMed @ TUN?
A6: No. A few of our full text journal providers are not participating in the LinkOut program. We may have access to the journal, but cannot “link out” to it. To see if we have an article that is not linked out, copy the PMID number (number only) and paste it into the Search by PMID box found on the Journals page. If we have access to the article, you will be directed to a library database where you can access the full text. If we do not have access to the article, you will see a “Sorry, this item is not available online” message. If this happens, you may place an interlibrary loan for the article by using our online request form.
Q7: A Full Text Touro NV icon in PubMed @ TUN isn’t working. How can I access the full text article?
A7: If the article is marked “PubMed – in process” or “e-pub ahead of print,” it is very new and the Jay Sexter Library’s access may not be activated yet. Please wait a few days and check again for access. If it is an older article, use Journals as described in the previous question to access the article.
If you have time, please notify the library about the issue and give us the PMID number for the article. If you cannot access the article through Journals, you may place an interlibrary loan for the article by using our online request form.
Q8: Where can I find ebooks in the library’s collection?
A8: All of the library’s ebooks are listed in the Library Catalog. When you do a search in the Library Catalog, your search results will include all of the ebooks, print books, print journals, DVDs, CDs, flashcards, and anatomical models in the Jay Sexter Library’s collection. If you want to search the Library Catalog for ebooks only, try using the “E-Books” tab in the search widget on the library’s homepage.
To access the full text of an ebook found in the catalog, click on the button that says “View Full Text” (if you are looking at a list of search results), or the “access the electronic book” link if you are in an individual book record. You will have to use your library login and password if you are off campus. You can also access a specific ebook title through the database that includes it, if you know the name of the database (the database name will be listed as an author or title in the individual ebook record).
Q9: I searched for a journal title on the Journals page, but the database link I clicked isn’t working. What should I do?
A9: If the link does not work or it brings you to an incorrect page, please try the link a second time. If it still does not work, try clicking on a different database link if more than one is included with your search results. If there is only one link available and you cannot get access, please contact the library.
Q10: Can I renew checked out library materials online?
A10: Yes. To renew items you have checked out from the library, visit the Library Catalog. In the upper right hand corner, you will see a “Login” link. Clicking this link will take you to a login page, where you will need to enter your full name and your 14-digit library barcode number (no spaces). After logging in, you will see a list of your checked out items. To renew an item, check the box next to it and click the “Renew Selected Items” button, or use the “Renew All” button to renew everything at once. Your due dates should change to new times/dates.
You may also renew materials in-person, by emailing firstname.lastname@example.org, or by calling (702) 777-1740. Library materials can only be renewed one time before they must be returned.
Q11: I was able to login for remote access before, but now I can’t get back in. What should I do?
A11: If you are logged in for remote access and are idle for 15 minutes or more, you will automatically be logged out due to inactivity. When this happens, your browser may store cookies from your original session, which will break when you session expires. This will sometimes result in an error message when you attempt to login for remote access again. To remedy this problem, you will need to clear your browser’s cache and cookies, restart your browser, and login for remote access again.
If you try this and still have problems logging in for remote access, please contact the library at email@example.com or (702) 777-1740.
Q12: In Chrome I am having trouble using library databases that use Flash such as Anatomy.tv and NetAnatomy. How can I get these to run correctly?
A12: You can change your Chrome settings to run Flash. In Chrome, click the button with three dots in the upper right in your menu bar. Open Settings. Click Advanced. Click Content Settings. Select Flash. Turn off Ask first. Flash-based databases should now be able to run in your browser. If you need assistance please call (702-777-1740) or stop by the library.
Q13: How do I pay my library fines?
A13: To pay, please visit the Pay Your Library Fines page. Allow 1-2 business days for your fines to be cleared. For more information, see the Bursar’s Office Other Payment Options page.